FAQ

We process orders within 1–2 days. After dispatch, delivery takes 1–3 business days in Eastern Canada and 3–5 business days in Western Canada. Remote areas may take a little longer. See our Shipping Information page for full details.

Shipping costs are calculated at checkout based on the size, weight, and destination of your order — you'll see the exact amount before you pay.

You're covered 100%. Just report it to us on the same day you receive it — include your order number and photos of the item and the box — and we'll send you a replacement under the agreement we have with the insurance company. Reach us by call, text, WhatsApp, live chat, or email, whichever is easiest for you.

No problem at all — send it back and your money will be refunded. You have 30 days from delivery; just make sure the item is unused, uninstalled, and in its original packaging. See our Return & Refund Policy.

We support you 100% — we'll make it right and get you the correct part for your vehicle. Just contact us and we'll sort it out. Tip: to avoid this entirely, match the OEM number from your dealership with the OEM number listed on our website before ordering — our specialty is lighting, and if a light is made for your vehicle, it will fit.

Rest assured — you have a 1-year warranty on your purchase.