Shipping Information
Last updated: October 4, 2026
Where We Ship
Ultra Parts ships to addresses across Canada. At this time, we do not ship internationally.
Processing Time
Orders are typically processed within 1–2 days. You will receive a confirmation email with tracking information once your order ships.
Delivery Timeframes
Estimated delivery times after dispatch:
- Eastern Canada: 1–3 business days
- Western Canada: 3–5 business days
- Remote areas: may take longer
Delivery times are estimates and are not guaranteed. Delays caused by carriers, weather, or peak periods are outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Tracking Your Order
Every shipment includes tracking. Use the tracking link in your shipping confirmation email to follow your parcel.
Fitment Reminder
Our specialty is lighting — if a light is made for your vehicle, it will fit. To make sure you order the correct light, take the OEM number from your dealership and match it against the OEM number listed on our website for the part.
Damaged Shipments
We have you covered 100%. If your order arrives damaged, you must report it to us on the same day you receive it, so that under the agreement we have with the insurance company we can send you a replacement.
Contacting us is very easy: send us a live chat message, a text message, or a WhatsApp message, email us at support@ultraparts.ca, or call us directly at +1 (647) 453-7410. Always include your order number, and attach photos of the item and the box.